To avoid duplicates in the Sent folder, change the following settings: However, when you send an email with Outlook, it also saves another copy in your Sent folder there. Specific Instructions for Outlook IMAP Sent Itemsīy default, our SMTP Servers automatically place sent emails in the Sent folder.

Close the Accounts tab, and you will be able to access your Zoho Mail account on Outlook for Mac.

After the account details are validated, the details will be displayed in the Accounts tab.

The Port Number field next to Outgoing server will be enabled now.

Select the Override default port and Use SSL to connect checkboxes.

Select the Use SSL to connect checkbox.

Incoming Server: - for personal accounts (if you have a personal account).

Incoming server: - for organization accounts (if your domain is hosted with Zoho).Type: Select IMAP from the dropdown list.Username: Your Zoho account email address or email aliases for organization accounts or if you have a personal account).Enter your Zoho account password in the Password field.Enter your Zoho email address or email aliases for organization accounts or if you have a personal account) in the E-mail Address field.Enter the below details in the Account Information page:.

Go to the Tools menu, and select the Accounts option.

Launch the Microsoft Outlook application in your system.

(Login to > Settings > Mail Accounts > IMAP Access > Enable IMAP Access by clicking the checkbox).

Under Authentication, enter the credentials for the shared mailbox.Steps to Configure Zoho Mail account as IMAP in Outlook In the E-mail address field, enter the email address of the shared mailbox. To open the additional Exchange account, follow these steps:Ĭlick the plus sign and then click New Account to add an additional Exchange account. This method is not recognized as adding a shared mailbox, because you are adding the additional account by using its own credentials. Use your own credentials to add an additional Exchange accountĪs an alternative to these methods, you can add another Exchange account by using additional mailboxes credentials. 'Full Access' permission to a mailbox on Exchange Top-level mailbox level permission to access the top-level folder and other custom folders Level of permission to shared folder or shared mailboxįolder-level permission to the Inbox, Calendar or Address Book primary folderĪdd the mailbox under 'Open these additional mailboxes' under account advanced settingsįolder-level permission to the Task and Note primary folders The following table summarizes the permissions options that may be available for a shared folder or mailbox, and the best method for opening the shared folder or mailbox based on the corresponding permission. Permissions for shared folders and mailboxes Enabling this setting is highly recommended for users who use their own credentials to access a shared mailbox. This setting was added in version 16.13.411. Note: To see how to set up Full Access permission, see How to grant Exchange and Outlook mailbox permissions in Office 365 dedicated.Ĭhecking the setting Sync shared mailbox will allow Outlook to synchronize the shared mailbox without requiring the user to click Send/Receive. On the Tools menu, click Accounts > Advanced > Delegates.Īdd the mailbox under Open these additional mailboxes You can also use this method when you have full access permissions to a mailbox. Use this method if you are a delegate for another user's mailbox or when you have permissions to several folders in a shared mailbox. You are a delegate for another user's mailbox The shared folder appears in the navigation pane under the Shared heading. On the Type pop-up menu, click Calendar, Address Book, or Inbox, and then click OK. If you have multiple Microsoft Exchange accounts, on the Account pop-up menu, click the account that you want to use to open the other user's folder.

Type the name of the person who granted you access, click Find, click the person's name, and then click OK. On the File menu, point to Open, and then click Other User's Folder. If another user has shared an inbox, primary calendar folder, or primary contact folder with you, use this method to open the user's folder. Outlook for Mac does not support Auto-mapping of shared mailboxes. If you do not have 'Send As' or 'Send On Behalf of' permissions for the account, email from the account will not be sent. This lets you select the account in the From field regardless of whether you have permissions to send from this account.

When you use any of these methods, the shared mailbox account is added as an option in the From field when you compose emails.

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